We are able to deliver to most UK addresses. For addresses in Northern Ireland and Northern Scotland please allow an additional day for delivery. There are some addresses we are unable to deliver to. Please see individual listings for more information. Certain postcodes may carry a surcharge as per the listing.

Standard Delivery:

Your order will typically be fulfilled by the delivery date specified in the Dispatch Confirmation email. If no specific delivery date is provided, your order should arrive within 30 days from the date of the Dispatch Confirmation.

Exceptional Circumstances:

In rare cases, such as during high-demand periods or due to unforeseen events (e.g., natural disasters, strikes), delivery may be delayed beyond the standard timeframe. If this occurs, we will do our best to inform you and provide an updated delivery estimate.

For more precise information, please refer to the delivery details included in your Dispatch Confirmation or contact customer service.

Currently we are only shipping to the United Kingdom.

We will aim to dispatch any purchases within 1 working day. Our working days include Monday to Friday but exclude Bank Holidays. Bulk orders or Specialist deliveries may require palletising. If this is the case, you may receive separate correspondence regarding delivery.

If no specific delivery date is provided, your order should arrive 3 – 14 days from the date of the Dispatch Confirmation.

Once your order has been labelled for dispatch it can no longer be cancelled. Due to the efficiency of our pick, pack and dispatch process, orders can be ready for dispatch as quickly as 30 minutes after order confirmation. Items are often dispatched before we are able to action any relating emails or messages. Please ensure the products ordered, and the delivery address, are correct before completing your purchase as we are unable to take any action once the item has been sent.

Once we have dispatched your parcel we will send a ‘your order has been dispatched’ email to your registered email address. Included in the email will be the name of the courier used and a tracking number (if available) for you to monitor the progress of your parcel. PLEASE NOTE: delivery dates are estimated only and not guaranteed. Although infrequent, delays to deliveries can occur. This is usually due to factors out of our control such as weather conditions, however, if you are concerned about your delivery please let us or the courier know.

We do our utmost to ensure our items are carefully packed and protected, however, sometimes damage can occur in transit. Once you have received your item, please ensure you check it for any damage straight away. If you are unhappy in any way with the condition of your purchase please let our Customer Services Team know within 2 days of receipt. You can do this by contacting us through (Rebx Website Contact Form) Any damage reported after this period will not be considered as transit damage.

We use DPD and Royal Mail for the majority of our parcels though we may use other couriers as required. Please feel free to use the couriers’ apps, websites to help track your item.